Integrated Voice Solutions

 

Integrate voice solutions into your services seamlessly.  

With GOS Voice, we are offering you access to our amazing voice features, helping you to create intelligent voice solutions. 
Looking to enhance your products? We have just the thing. 

Number Management

GOS customers can generate  UK numbers automatically. The number is created immediately and ready for use.

Call Setup

 This feature will allow the setup of a telephone call. This may be useful for call centre APPs to build in a queuing or “call back” facility. A caller could register their number, and the API can be used to initiate a call to an agent. Once the agent answers, they are connected to the customer. All the switching is within the GOS cloud.

Dynamic Routing

Numbers can be configured to ‘dynamic routing’ using an API. This causes an API-message to be sent to your system when a call is made (in either direction). Without intercepting the call path itself, the API can be used to instruct the GOS core network what to do with the call. 

Call Recording

When recording of calls and SMS messages is required, We can record this data. If the user is working for a large corporation and is using a ‘tethered’ CC SIM, then the HQ may be able to record this data. For smaller companies, the call recording can be enabled for this facility on any number switched by GOS, geographic, non geographic, mobile, premium, free phone.

Voicemail

We offer cloud voicemail services that can be applied to any number or SIM provisioned on the GOS network. Voicemail can be applied via the Dynamic Routing feature, if a callee was busy or unavailable.

Number Porting

It is possible to port numbers from other networks. This includes:

All UK number

All USA numbers

All Canadian numbers

Some EU numbers

Some Australian numbers 

Once ported in, all GOS Voice features can be applied to the number.